Refund an eligible first payment

Eligibility

The first paid subscription invoice can be eligible for a full self-service refund for 14 days. Pricing shows the current eligibility state for the signed-in account.

Request the refund

1. Sign in with the paying account.
2. Open Pricing and find billing actions.
3. Review the refund confirmation carefully.
4. Confirm once. Do not repeat the request while Stripe is processing it.

What happens next

An accepted refund immediately cancels paid access and sends the amount to the original payment method. Bank processing time varies.

Note: Account deletion does not automatically request a refund. Request an eligible refund first.