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Troubleshooting and status

Storage and file-size limits

Understand active storage, per-file, total transfer, file-count, and pending limits.

Several limits can apply

  • Maximum size of one file
  • Maximum total size of a transfer
  • Active storage bytes
  • Active file count
  • Pending upload reservations
  • Hourly and network protection

Check current limits

Pricing contains public plan limits. Dashboard shows account usage. An API error can also identify the specific limit that blocked a reservation.

Release storage

Delete unneeded active files or wait for expiry and cleanup. A recently canceled reservation can remain pending during the anti-race grace period.

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